Frequently Asked Questions

  • Femi tries to make garments as quickly as possible; however, garments are often made within a 15-30 day window period. If you have a valid reason to receive your garment quickly, please get in touch.

  • Merino wool is a type of wool that comes from the Merino sheep, a breed known for producing exceptionally fine and soft fibres. Unlike traditional wool, which can feel coarse or itchy, merino fibres are much thinner, making them smooth and comfortable against the skin.

    What makes merino wool so good is its natural performance. It is highly breathable and regulates temperature, keeping you warm in cold weather and cool in warmer conditions. It also wicks moisture away from the body, dries quickly, and resists odour because of its antibacterial properties. On top of that, merino wool is lightweight, elastic, and biodegradable, making it both practical and environmentally friendly.

  • Femi recommends that you handwash your knitwear to ensure that it retains its shape for a long life.

  • Yes! Femi has a 14-day return policy from the date your garment is delivered. Click here to explore our return policy.

  • Femi crafts every garment on a knitting machine. Femi uses a Silver Reed LK150 and a Brother KH840. These machines are by no means automated; each stitch is carefully monitored and crafted with care, and each pattern is done by hand.

  • Femi Nordic Knitwear was founded in March 2026.

  • Femi Nordic Knitwear is based in Helsinki, Finland and ships products domestically for 5.99€. Femi also ships to the wider EU for 9.99€ and the UK for €19.99.

    The customer is fully responsible for paying any custom duties.

  • Femi offers free in-person deliveries to individuals in the Helsinki area. However, this option needs to be agreed upon before purchase and is a service for personal acquaintances of Femi.

  • No, Femi Nordic Knitwear is a small brand that falls under the VAT threshold.

  • No, Femi Nordic Knitwear is an e-commerce business with no physical shop.